Operational Excellence from the Top-Across: Driving Safety, Reliability, & Efficiency

Adam Smith, Brad Oswald, Celina Carter, James Hill, BWC Terminals

Earn 0.1 CEU

This panel will feature leaders from BWC Terminals who will highlight how the company continues to advance operational excellence by aligning leadership strategy with the expertise, insight, and engagement of employees across the organization. Built on a culture where safety, reliability, and efficiency are shared responsibilities, BWC’s approach ensures that every individual, from the boardroom to the frontline, has a voice in improving processes, reducing risk, and delivering consistent performance across all terminals.

Attendees will learn how BWC leaders foster transparency, encourage feedback, and empower teams to identify opportunities and drive change. This collaborative model strengthens operational consistency and accountability while reinforcing BWC’s belief that operational excellence is most effective when employees are heard, valued, and engaged in continuous improvement.

Learning Objectives:

  1. Explain how aligning a collaborative leadership strategy with frontline expertise drives operational excellence across terminal operations.

  2. Describe how shared ownership of safety, reliability, and efficiency can reduce risks and support consistent performance.

  3. Identify leadership practices that encourage transparency and feedback among employees at all levels.

The Safety We Don’t See: How Leadership Influence and Psychological Safety Shape PSM Performance

Joseph Gobert, Martin Midstream Partners

Earn 0.1 CEU

Process Safety failures rarely begin with broken equipment or missing procedures. They begin much earlier—inside decision environments shaped by leadership influence, organizational pressure, and silence. This session focuses on the safety we don’t see: the invisible conditions that quietly shape how work is actually performed long before a Process Safety Management (PSM) barrier fails.

High-hazard organizations often invest heavily in procedures, audits, and compliance systems yet still experience serious incidents. This session challenges the assumption that compliance equals control and that human error is the primary cause of failure. Instead, it examines how leadership behavior, production pressure, and psychological safety operate as either latent hazards or powerful controls within PSM systems.

Psychological safety will be reframed—not as comfort or reduced standards—but as an operational control that enables early risk detection, learning, and system resilience in complex, high-risk environments.

Learning Objectives:

  1. Explain key concepts related to Process Safety failures, psychological safety, and leadership influence as discussed in the session.
  2. Identify the factors that contribute to invisible safety risks within high-hazard organizations.
  3. List examples of organizational pressures and leadership behaviors that can impact Process Safety Management (PSM) systems and reporting.
  4. Evaluate the role of psychological safety as an operational control for risk detection and system resilience in complex work environments.

Advocacy 101: How ILTA is Making a Difference in Washington

Jay Cruz, James Privette, ILTA; Philip Squair, Colonial Pipeline Company; Jake Hinch, Marathon Petroleum Company L.P.

Earn 0.1 CEU

ILTA is the leading advocacy voice for the bulk liquid terminal industry in Washington, DC, representing terminal companies before Congress and across key federal agencies. This session provides a clear, practical look at how federal legislation and regulation move from concept to law, and how ILTA engages at every stage to protect and advance member interests.

Led by ILTA’s Government Affairs team alongside the co-chairs of the Government Affairs Committee, the discussion will highlight the key industry issues currently being advanced at the federal level and the strategies used to influence outcomes. Attendees will gain insight into how ILTA works directly with Congress and regulatory agencies, translates operational realities into effective advocacy, and creates meaningful opportunities for member companies to engage in and support these efforts.

Learning Objectives: 

  1. List the steps through which legislation and regulation become law.

  2. Identify the key industry issues that ILTA is promoting at the federal level.

  3. Recognize the ways ILTA is interacting with Congress and federal agencies on key issues.

  4. Describe how your company can participate in ILTA's advocacy efforts and initiatives.

Appendix K: OGI Methodologies for Federal LDAR Compliance, Operator Insights, and Provider Perspectives

Jared Metcalf, Roberto Gasparini, Montrose Environmental Group; Kimberly Trostel, Buckeye Partners, L.P.; William Lee, CITGO

Earn 0.1 CEU

This session will provide an overview of Optical Gas Imaging (OGI) Leak Detection and Repair (LDAR) programs at bulk terminals, with a focus on meeting federal compliance requirements. Under NSPS Subpart XXa and MACT Subparts R and 6B, operators must adopt either Method 21 or OGI-based LDAR programs to monitor fugitive emissions. OGI programs must follow the protocols outlined in Appendix K. Topics of discussion include the key components of an Appendix K-compliant OGI program, insights from early implementation experiences, and the operational benefits realized through OGI adoption. Both provider and operator perspectives are represented, offering a balanced view of LDAR program execution and its impact on terminal operations and business outcomes.

Learning Objectives:

  1. Identify the federal regulations, compliance timelines, and reporting requirements relevant to OGI LDAR programs at bulk terminals.
  2. Describe the basic protocols outlined in Appendix K for implementing an OGI-based LDAR program.
  3. Recognize the main components and steps involved in establishing an Appendix K-compliant OGI program.
  4. Summarize the operational efficiencies and lessons learned from early adoption of OGI LDAR programs, considering both provider and operator perspectives.

Engagement Programs: Becoming a Trusted Partner in Your Community

Philip Squair, Dave Conti, Colonial Pipeline Company

Earn 0.1 CEU

This session will highlight the diverse communities and facilities—including four terminals—located along Colonial Pipeline Company’s 5,500-mile system spanning 14 states. The discussion will examine the unique challenges and opportunities that come with operating at this scale, providing context for how community engagement becomes a critical component of operations.

Attendees will gain insight into the development and management of Colonial’s Community Engagement Program, including its goals and the factors that contribute to its effectiveness. Through case studies and real-world examples, the session will demonstrate the program’s impact across employee engagement, leadership support and resourcing, coordination with government and emergency response partners, and collaboration with educational and environmental organizations. Testimonials from program beneficiaries will further illustrate its value and provide practical takeaways for strengthening community engagement efforts.

Learning Objectives:

  1. Identify ways that organizations benefit from having an active Community Engagement Program.
  2. Describe how investments of time and resources can create value at the federal, state, and local levels.
  3. Explain how community engagement programs can be leveraged, based on presented examples and case studies.

2025 ILTA Platinum Safety Award Recipients: How We Made the Journey

Jason Alvarez, Jarrell Shircliff, Damien Forneris, Howard Energy Partners; Dennis Mendenhall, Marathon Petroleum Company L.P.

Earn 0.1 CEU

This panel session will explore how Howard Energy Partners earned ILTA’s 2025 Platinum Safety Award by embedding safety and compliance into every level of the organization, from leadership strategy to daily operations. The company’s approach reframes safety as a shared mindset rather than a departmental function, integrating documentation, technology, and participation as cultural cornerstones. Through an interactive discussion with operational and EHS leaders, attendees will gain insight into how documentation drives accountability without becoming check-the-box, how digital tools enhance transparency, engagement, and emergency readiness, and how layered accountability, from leadership involvement to employee-driven initiatives, transforms documentation into proof of culture rather than paperwork.

The panel will also feature Marathon Petroleum Company outlining the comprehensive safety framework that led to its recognition as an ILTA 2025 Platinum Safety Award recipient. Developed through collaboration across all stakeholders, Marathon's implemented framework emphasizes leadership commitment, empowerment, accountability, and strategic safety programs. Together, these elements establish safety as the foundation of every decision and action, delivering measurable results including reduced incident rates, stronger employee engagement, and improved operational reliability.

Learning Objectives:

  1. Describe the role of documentation in building trust, accountability, and safety outcomes.
  2. List ways to include safety and compliance in daily operations, performance reviews, and leadership meetings.
  3. Identify digital tools that support communication, planning, and verification in multi-site or high-risk operations.
  4. Describe how continuous improvement is driven through Board oversight, employee feedback and engagement, and leadership accountability.
  5. Explain how leadership, operations, and support groups work together to create a successful safety framework.

Clearing the Air: Regulatory Update on Air Permitting & Compliance

Brian Burdorf, Harold Laurence,Trinity Consultants; Keith Ocheski, Buckeye Partners, L.P.; Terri Hollomon, ONEOK; William Lee, CITGO

Earn 0.1 CEU

An industry panel of liquid terminal environmental experts will provide an update on air quality permitting, compliance, and regulatory developments affecting the liquid terminal industry. Representing roles across permitting, compliance, corporate policy, and industry advocacy, panelists will share perspectives on current issues shaping the regulatory landscape.

Discussion topics will include recent developments in federal regulations such as NAAQS, NESHAP, and NSPS; state rules and procedures, including environmental justice considerations; and ongoing compliance, enforcement, and agency information requests.

Learning Objectives:

  1. Identify recent regulatory developments, agency initiatives, and policy updates impacting air permitting and compliance.
  2. Describe current challenges in air permitting, including timelines, dispersion modeling, emissions controls, and public participation.
  3. Explain key air compliance issues affecting terminal operations.
  4. Identify tools and resources available to support air permitting and compliance efforts.

API Assessments: Sharing Best Practices in Operations & Maintenance

Ryan Meng, API; Peter St. Germaine, Northville; Bob Blundell, ETHOS Process Safety Solutions; Todd Brewster, Boiler Rock LLC

Earn 0.1 CEU

API’s Process Safety Site Assessment Program (PSSAP) has expanded to offer terminal and tank farm operators the opportunity to participate in a Process Safety Site Assessment using the Product Storage and Transfer (PS&T) protocol. Designed for facilities not traditionally covered by OSHA’s Process Safety Management (PSM) requirements, the protocol focuses on operational risks at stand-alone terminals and tank farms. Following the completion of an initial assessment under this protocol, API will share key insights and findings.

Participants will gain a clear understanding of how the assessment process works, the most common risks identified, and the good practices emerging across operations and maintenance. This session will feature perspectives from both a participating operator and a senior assessor, providing a balanced understanding of assessment experiences.

Learning Objectives:

  1. Identify reasons why process safety programs are important at facilities not covered by PSM audit requirements.
  2. Describe how participation in the PSSAP assessment process can help identify risks and highlight good operational and maintenance practices.
  3. Identify benchmarking data and tools used to compare process safety performance at terminals and tank farms and inform improvement opportunities.
  4. Explain how API assessments have led to operational and maintenance enhancements.

Terminal Table Talks

Earn 0.1 CEU

As part of the Conference experience, Terminal Table Talks will introduce an opportunity to elevate engagement through interactive, peer-driven discussion. Attendees will collaborate with peers to explore key topics spanning environment, regulatory compliance, health and safety, and physical and cybersecurity practices for terminal operations.

This large-scale roundtable session will bring all attendees together at once, with dozens of simultaneous table discussions followed by a facilitated exchange of key insights and solutions with the broader group.

Learning Objectives:

  1. Identify key topics and priorities across environment, regulatory compliance, health and safety, and/or security in terminal operations.
  2. Exchange real-world experiences and practical solutions with fellow terminal operators.
  3. Evaluate diverse perspectives and practices shared through peer discussion.
  4. Describe key insights and actionable takeaways generated through collaborative discussion.

The New Work World: How Technology is Influencing Career Journeys

Jeri George, formerly with Howard Energy Partners; Elías Abrego Aleman, VTTI; Mary Ann Faremouth, Faremouth & Company

Earn 0.1 CEU

As technology continues to reshape the employment landscape, terminal and operations managers, EHS professionals, HR leaders, and recruiters are navigating new challenges and opportunities. This panel will examine the evolving role of AI and automation in hiring and workforce development, with a focus on how organizations are adapting to these changes in practice.

The discussion will address the use of AI in candidate screening, including both efficiencies and considerations around bias, as well as the importance of mentoring employees to adapt to evolving tools and technologies. Panelists will also explore how candidates can position themselves for success in an AI-influenced hiring environment and why prioritizing transferable skills is essential to addressing ongoing talent gaps.

Learning Objectives:

  1. Identify forward-looking strategies to balance innovation with fairness, integrate people-first principles, and address recruiting challenges and talent shortages.
  2. Evaluate approaches to building employee skills needed to adapt to technology shifts in the workplace.
  3. List strategies candidates can use to stand out in the hiring process.
  4. Explain the value of prioritizing transferable skills to address talent gaps.

Ensuring Personal Safety During Electrical Equipment Isolation

Andy Heckman, Kate Gray, Marathon Petroleum Company L.P.; Ben Walterscheid, Kyle Fincher, Doug Hendershot, CBS ArcSafe

Earn 0.1 CEU

A strong electrical safety culture has been shown to reduce electrical-related incidents and injuries, protect a company’s reputation, and support overall corporate safety strategies. This session will cover methods for identifying risks associated with interacting with electrical distribution equipment, address hazards related to electrical arc flash, and present mitigation measures designed to keep employees safe.

The discussion will also provide an overview of arc flash modeling, examine available personal protective equipment (PPE), and explore alternatives to working within the arc flash boundary. Special attention will be given to remote operating devices, which enable the energizing and de-energizing of electrical distribution equipment while personnel remain outside arc flash boundaries.

Learning Objectives:

  1. Identify the risks involved in working with electrical distribution equipment.
  2. Define electrical incident energy and approach boundaries.
  3. List the types of personal protective equipment (PPE) needed for various electrical incident energy levels.
  4. Describe how remote operation devices are used to isolate energy in high incident energy equipment.

Industry Transition from PFAS-Based AFFF to Fluorine-Free Firefighting Foams

John Gross, Richard Peterson, Marathon Petroleum Company L.P.; Leslie Hartig, Trinity Consultants; Todd Habets, Jet Infrastructure

Earn 0.1 CEU

The transition from PFAS-based Aqueous Film Forming Foam (AFFF) to fluorine-free firefighting foam (F3) is reshaping fire protection strategies across the liquid terminal industry. Long considered the standard for flammable liquid fire suppression, AFFF is now under increased scrutiny due to environmental persistence, health concerns, and growing regulatory and stakeholder pressure.

This session will examine real-world transition efforts through two distinct perspectives. Marathon Petroleum will share insights from its transition to fluorine-free foam following multiple incidents, including key considerations for planning, implementation, and operational readiness. Jet Infrastructure will present a case study highlighting the practical challenges of conversion, including system retrofits, performance validation, legacy contamination, and evolving compliance requirements.

Attendees will gain a clearer understanding of the operational, environmental, and regulatory factors driving this shift, along with practical lessons learned to support decision-making and implementation.

Learning Objectives:

  1. Evaluate the performance characteristics of new-generation firefighting foams across a range of flammable liquid scenarios.
  2. Distinguish between fluorinated and fluorine-free foam formulations, including key differences in application rates.
  3. Outline the critical considerations for planning and executing a transition to fluorine-free foam systems, including post-incident return to operations.
  4. Assess the operational, environmental, and cost-related benefits and challenges associated with fluorine-free firefighting foam.
  5. Compare AFFF disposal methods and associated reporting requirements.

Case Study: Preventing Missed Inspections with Digital Logbooks

Aaron Mierzwa, Steve Dipper, Energy Transfer; Brian Mitchell, SKF

Earn 0.1 CEU

In response to a missed inspection step that resulted in structural damage and significant repair costs, Energy Transfer implemented an electronic logbook system requiring operators to verify their presence at each location during inspections.

Presenters of this session will share how this approach supports on-time inspections, strengthens accountability, and improves visibility into field activities. Attendees will gain practical insight into how digital tools can streamline inspection processes and help maintain reliable operational performance.

Learning Objectives:

  1. Explain the risks of missed or incomplete inspections and why verifying inspections are completed as planned is critical.
  2. Identify how digital tools can reduce the likelihood of missed inspections, whether unintentional or deliberate.
  3. Describe how integrating processes and technology can improve data availability and support more efficient planning, scheduling, and execution of complex tasks.
  4. Describe how electronic documentation of inspection procedures can support training and onboarding of new personnel.

What You Need to Know: SPCC & CWA FRP

Gabriela Fitzgerald, Patricia Edwards, Braun Intertec Corporation; Taylor Wilson, Trinity Consultants

Earn 0.1 CEU

Complying with the Oil Pollution Prevention Rule (40 CFR §112) may appear straightforward, yet many facilities continue to struggle to maintain fully effective and compliant Spill Prevention, Control, and Countermeasure (SPCC) Plans, often identifying gaps only after a release occurs. Inspections continue to reveal common violations that can impact a facility’s ability to prevent or control discharges to navigable waters. This session will clarify frequent misunderstandings in SPCC planning and highlight practical strategies for developing clear, compliant, and effective plans.

The discussion will also address evolving requirements under the Clean Water Act Facility Response Plan (CWA FRP) rule, including recent and proposed changes affecting applicability, compliance timelines, and implementation. Topics include Tier I/II applicability, oil-filled equipment, secondary containment and impracticality determinations, inspection and integrity testing expectations, and considerations for groundwater and construction sites, alongside key FRP developments and their implications.

Attendees will gain a clearer understanding of how SPCC and FRP requirements intersect, common compliance challenges identified through inspections, and practical steps to strengthen spill prevention and response planning while reducing regulatory risk.

Learning Objectives:

  1. Describe the key steps involved in preparing compliant SPCC Plans.
  2. Identify common compliance issues identified during EPA inspections.
  3. Identify basic operating practices that help reduce the potential for spills.
  4. Describe the impact of CWA FRP regulatory updates on facility compliance timelines and strategy.

The New MTSA Cybersecurity Rule: Key Requirements and Real‑World Lessons

Lee Scott, Odfjell Terminals US

Earn 0.1 CEU

The new Marine Transportation Security Act (MTSA) Cybersecurity Rule, effective July 16, 2025, introduces updated cybersecurity requirements for U.S.-flagged vessels, Outer Continental Shelf (OCS) facilities, and MTSA-regulated facilities. This session will provide a clear overview of the rule’s core elements, its intent, and what it means for terminal operators navigating an increasingly complex threat and compliance environment.

Attendees will gain insight into the updated requirements, key compliance milestones, and expected timelines, along with practical considerations for implementation. Drawing on real-world experience, Odfjell will share lessons learned, including early challenges, approaches to aligning operations with the new requirements, and initial steps organizations can take to begin preparing for compliance.

Learning Objectives:

  1. Identify the core elements and purpose of the new MTSA Cybersecurity Rule.
  2. Describe the updated cybersecurity requirements in the new rule.
  3. Explain the major compliance milestones and timelines associated with the new rule.
  4. Outline basic steps organizations can take to begin preparing for compliance.

Preparing for and Managing an OSHA Inspection

Eric Conn, Conn Maciel Carrey LLP

Earn 0.1 CEU

OSHA continues to conduct frequent and comprehensive workplace inspections, with significant consequences for organizations that are unprepared. This session will provide a clear, practical overview of how to strengthen readiness for an OSHA inspection and effectively manage each phase of the process.

The discussion will cover key rights and responsibilities of employers, employees, and OSHA personnel, along with common challenges encountered during onsite inspections. Presenters will also address how inspection strategies and enforcement trends are shaping the inspection landscape and what organizations can do before, during, and after an inspection to reduce risk and support a successful outcome.

Learning Objectives:

  1. Identify employer priorities when managing an OSHA inspection.
  2. Summarize the rights of employers, employees, and OSHA during an inspection.
  3. Describe steps employers can take to prepare for an OSHA inspection.
  4. Explain the stages of an OSHA inspection and strategies for managing each stage.

Beyond the Berth: Smarter Processes for Safer, Faster Marine Operations

Joel Harriff, Casey Desiderio, Marathon Petroleum Company L.P.; Brendon Ball, ONEOK; Bala Para, PMI Service North America

Earn 0.1 CEU

Marine terminals make high-stakes decisions every day, yet many critical processes, from pre-arrival planning to terminal assessments to dock fit verification, continue to rely on inconsistent or incomplete information. This session brings together terminal operators and marine assurance leaders to examine practical opportunities to strengthen safety and reduce operational uncertainty across the ship/shore interface.

The discussion will explore approaches to standardizing pre-arrival data to improve vessel readiness, enhancing terminal assessments through more structured and collaborative practices, and advancing dock fit verification through the integration of dynamic vessel data. Drawing on real-world experience, speakers will share how improved information flow, shared standards, and data-driven processes can reduce delays, strengthen safety culture, and support more confident decision-making at the berth.

Robert Kessler from MIS Marine played a key role in organizing this session.

Learning Objectives:

  1. Identify key challenges associated with inconsistent or incomplete information in marine terminal decision-making processes.
  2. Describe the role of standardized pre-arrival data in improving vessel readiness and operational efficiency.
  3. Explain how structured and collaborative terminal assessments contribute to enhanced safety at the ship/shore interface.
  4. Summarize the importance of dynamic vessel data in supporting effective dock fit verification and reducing operational uncertainty.

ILTA PFAS Working Group: How are Terminals Moving Forward?

Richard Steinberg, Kinder Morgan; Greg Jakubowski, Buckeye Partners, L.P.

Earn 0.1 CEU

As terminal operators move away from aqueous film-forming foam (AFFF) containing PFAS, the industry is navigating complex decisions related to replacement technologies, system compatibility, and management of legacy materials. In response, ILTA established a PFAS Working Group in 2025 to develop best practice guidance for the bulk liquid terminal industry.

This session will provide an update on the Working Group’s efforts, including how available product options are being evaluated and how procedural best practices are being defined. The discussion will also highlight how companies are approaching the transition in practice, with considerations for operational continuity, infrastructure impacts, and environmental responsibility.

Learning Objectives:

  1. Identify alternatives to AFFF and key factors to consider when selecting replacement foams.
  2. Outline steps for updating facility assets to support new firefighting foams.
  3. Describe proper disposal methods for legacy AFFF to minimize environmental impact.
  4. Explain approaches to addressing and managing areas affected by past AFFF use.

From Entry to Insight: How Robotics, Drone Data, and Digital Models Are Transforming Tank Inspection in Active Terminals

Chris Solomon, HMT LLC; Erik Schultz, Aero Velocity; Mike Johnson, Enbridge

Earn 0.1 CEU

Terminal operators face increasing pressure to improve safety, minimize downtime, and make more confident maintenance decisions. At the same time, many traditional tank inspection methods still expose personnel to risk, disrupt operations, and produce fragmented, difficult-to-use data.

This session will explore how robotic inspection platforms, drone-based data capture, and digital asset modeling are transforming storage tank inspections by enabling safer, more efficient collection of actionable visual and geometric data. Featuring practical insights from HMT, Aero Velocity, and Enbridge, this session will highlight how these technologies improve engineering outcomes and translate modern inspection data into measurable operational value.

Attendees will gain insight into how these approaches enhance defect visualization, repair planning, documentation, and collaboration, while informing long-term asset strategy and reinforcing—rather than replacing—established inspection and integrity practices.

Learning Objectives:

  1. Explain how robotic and drone-enabled inspection methods can reduce personnel exposure in hazardous and hard-to-access tank environments while improving planning and data quality.
  2. Describe how terminal operators can use 3D reality capture, visual inspection data, and digital asset models to improve inspection decision-making, maintenance prioritization, and repair scoping.
  3. Identify how advanced data capture can support, not replace, established inspection programs, engineering judgment, and compliance-driven workflows.
  4. Evaluate the operational and commercial value of moving from static inspection records to centralized, visual, and measurable digital asset documentation.
  5. Describe key implementation considerations for deploying these technologies in active terminal environments, including access constraints, safety, coordination, and stakeholder adoption.

Building Organizational Resilience and Continuity: A Risk-Driven Framework for Process Control and Fatigue Risk Management

Ann-Marie Hodes, Cassie Griffin, Marathon Petroleum Company L.P.

Earn 0.1 CEU

Organizational resilience depends on a risk-driven approach that addresses both operational and human factors. This session will examine how to build a structured framework for process controls, business continuity, and fatigue risk management, with a focus on managing operational and human performance risks.

The discussion will explore strategies for engaging the organization around key risks, aligning teams, and prioritizing critical assets and infrastructure to support continuity and more effective resource allocation. Drawing on firsthand insights, presenters will share practical approaches to implementing and sustaining a fatigue risk management program, including common challenges, translating policy into action, and strengthening collaboration across operators and stakeholders.

Learning Objectives:

  1. Describe the key elements of a risk-driven framework and how risk processes support organizational resilience and business continuity.
  2. Identify common challenges and solutions in implementing a fatigue risk management program.
  3. Evaluate approaches for increasing awareness of key risks and engaging stakeholders in building a risk-focused culture.
  4. Outline techniques for prioritizing resources to maintain continuity and protect critical assets and infrastructure.

Navigating the New Normal: Leadership Strategies for the Modern Terminal

Shamoun Maayr, Digineox Consulting (Moderator), Operator Speakers TBD

Earn 0.1 CEU

The liquid terminal industry is operating under tighter margins, delayed capital approvals, and mounting pressure from tariffs, geopolitics, and investor scrutiny. In response, operators are finding new ways to drive efficiency, optimize operations, and advance digitization without significant increases in capital expenditure. This panel of terminal executives and operations leaders will examine how organizations are doing more with less by aligning people, processes, and technology.

The discussion will explore how OT/IT convergence, cybersecurity, automation, and workforce enablement are contributing to measurable performance improvements and operational resilience. Attendees will gain practical perspectives on navigating today’s constraints while positioning terminals for continued performance and long-term digital advancement.

Learning Objectives:

  1. Describe key challenges facing the liquid terminal industry.
  2. Summarize strategies operators are using to improve efficiency and optimize operations without significant increases in capital expenditure.
  3. Identify key components involved in aligning people, processes, and technology within terminal operations.
  4. Explain how OT/IT convergence, cybersecurity, automation, and workforce enablement drive performance improvements and resilience.
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